Shipping

 

We send your parcels all over Europe with our delivery partners BPOST & Mondial Relay.

 

Packages are prepared from Monday to Friday, the preparation of the order is done within 48 hours upon receipt of payment.

 

Additional delays may be applied in exceptional cases by us or by our partners (except weekends and holidays).

 

To calculate the delivery costs, please choose your delivery method and your destination after validation of your basket. To follow the routing of your package, a link is sent to you by e-mail with your tracking information as soon as your order is shipped.

 

Delivery is free for a minimum purchase of € 100.

 

 

Returns & exchanges

 

  • All exchanges must be reported in advance to Muslim Queens Customer Service, via the contact form available on our site: contact us.

  • Indicate your order number when contacting

  • Any item on promotion is neither returned nor exchanged

  • Shipping costs are not reimbursed

  • Items must be returned in their original packaging with the invoice

  • The products must be returned as soon as possible and no later than 14 days from the date of delivery of the item (s)

  • Return costs are your responsibility.

  • You will be reimbursed in the form of a credit in order to make a new purchase in our store.